“No one should develop a strategy without taking into account the effects of organizational friction. Yet we continue to be surprised and frustrated when it manifests itself. We tend to…
Liz Truss this morning said in interview that there are more important things to focus on than whether Boris Johnson broke lockdown rules. This debacle is a treasure trove of…
You can absolutely do things guaranteed to make your business fail. But unfortunately, there aren’t things you can do which are guaranteed to make your business succeed. It is the…
I (and many others) write a lot about the responsibilities of the leader, and what we should be doing to better the lot of our teams and our companies. What…
Leaders should not empower their teams. We should not empower women. We should not empower under-represented minorities. As far back as I can recall, I’ve struggled with this word. Empower,…
