I was asked on Monday if I know a leader who over-communicates. Honestly? I’ve neither known nor often been one who’s communicated enough. It’s a top 3 concern in every leadership team I’ve worked with. Often number 1. (Though I have known many a leader who sometimes talked too much! Guilty as charged) How? First, frequently. […]
People and HR
Leading in crisis (2) – Hope
Crisis brings fear; crisis wreaks havoc; crisis destroys. Crisis brings hope. Crisis presents opportunity. Crisis creates. With everything around us, most people only see the first set of options. But If we want our teams and businesses to emerge stronger and create a better future, we \*have to\* show them how to get to the […]
Is your policy serving a purpose or masking your inability to deal with uncertainty?
Are your policies up to scratch? Consider this. True story. For 11 years, a company has an expense policy that says “don’t take the piss”. That’s it. Not a word more. This serves them well for 11 years. Then, one night at a works drinks gathering, someone orders a several-hundred pound bottle of champagne. Then […]
Your team doesn’t need to hang around in the recovery
The actions you take (or don’t take) to help you survive the crisis can easily destroy your business in the recovery that follows. Ask me how I know! I’ve led business through a number of recessions. The one that hurt most was the first dot com crash. We made it through the recession. With a […]
Remote working increases your need to align at 4 levels
Remote working should force most business leaders to think hard about how they lead. Especially as tomorrow’s world of work will be a lot more remote than yesterday’s. For many team members, it creates much higher levels of independence than they’ve felt in an office. That level of autonomy can be really empowering. Many no […]