Thoughts on People and HR

The best leaders on your team may be ignoring your KPIs

When you’re evaluating leadership potential in your team, remember that all the metrics you have are proxy metrics. You can’t easily evaluate such a complex concept as leadership. If you’ve…

“Employees First” isn’t the path to a successful business

Business Half-Truth #2: Look after your employees first. I’ve seen too many turn this into making customers a distant second (or third). Yes, team is important. And if you treat…

Succeeding at school may be harming your entrepreneurial career

There’s a reason that many successful business starters didn’t have sparkling academic careers, and why a lot of people who shone at school failed at startups. If you’re an academic…

Your numbers need to add up, but only by putting people first

I’ve worked in places where making the numbers right on a spreadsheet meant playing with people’s lives. I’ve also worked in places where supporting people’s lives made the numbers right…
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