One of the most common frustrations I’ve heard from CEOs and managers more generally is “But I told them ….” Whether it’s to do something or to behave a certain…
Freedom. So easily abused and misunderstood when we have it. So fundamental for our humanity that we have to fight for it when we don’t. My heart (and many more…
A common response when strategy doesn’t seem to be happening is to throw out the framework for implementing it and look for a new one. But in my experience, the…
A strategy articulated by the most beautiful and elegant diagram of neatly-fitting geometric shapes is often laid waste by the less elegant actions of totally ungeometrically-shaped and unpredictable objects. Humans.…
“No one should develop a strategy without taking into account the effects of organizational friction. Yet we continue to be surprised and frustrated when it manifests itself. We tend to…
