Protect & Build Better

We've been dealt a crisis and an opportunity. The crisis is something we tragically see all around us, with its clear impact on health, lives and livelihoods.

But we also have a once-in-a-generation opportunity to rethink business, and figure out how we can create successful commercial models that serve a bigger, more human and more conscious purpose.

"Protect and Build Better" is a framework for maximising the probability of survival through the crisis and recession, while at the same time building a forward-looking, profitable and purpose-led organisation. Here are its high level principles and the story that shaped it. The story where we nearly lost our company coming out of the crisis.

Bite size reflections on leading through this crisis

The hype cycle on remote working

Headlines like to paint an extreme. So remote working is either our saviour, or the start of our demise. And the reporting has followed an accelerated form of Gartner's hype cycle. The hype told us that working remotely was all good - less commuting, more family time, greener planet. And ... Read More

Have your kids influenced your business?

Next week, my eldest child starts at uni. And it makes me wonder what kind of parent I've been. Not just whether I've had a positive influence on his character, or created enough laughter on the way. But also whether I've helped create a better or worse world for him ... Read More

4 Books to create better businesses

Does your financial duty trump your moral one as a business leader? For sure, we want to align the two if we can, but what if there is a conflict? Here are 4 books I've really enjoyed, which complement each other really well, and should be read by everyone building ... Read More

Leadership may need you to use soft skills to do hard things

It’s a funny thing I notice about LinkedIn. Posts about vulnerability, authenticity and psychological safety get a lot of interaction. Which is great, as these are important, if nuanced, topics in leadership. However, posts about some of the harder parts of leadership, such as dealing with an underperforming team member, ... Read More

How SME leaders kill off their strongest advantage

It never ceases to amaze me when SMEs voluntarily kill off their own advantages. One of the beauties of being relatively small is that we can be nimble. We can respond or pre-empt quickly. We don't need to get 8 levels of approval, manage 9 competing quarterly-bonus obsessed execs and ... Read More

Shall we rebuild the same unequal, vulnerable and high-carbon economy we had before?

"It would be a tragedy if after spending $10-20tn of public money we simply rebuild the same unequal, vulnerable and high-carbon economy we had before." Dr Andrew Steer, president and CEO of World Resources Institute. I couldn't have said it better. But beyond saying it, we actually need to act ... Read More

Leading in crisis (5) – Communication

I was asked on Monday if I know a leader who over-communicates. Honestly? I've neither known nor often been one who's communicated enough. It's a top 3 concern in every leadership team I've worked with. Often number 1. (Though I have known many a leader who sometimes talked too much! Guilty ... Read More

Leading in Crisis (4) – Be open

Out of 7 roles of authority, business leaders currently rank last in public opinion of response to the Covid Crisis. Behind journalists. Behind government leaders. Why is that? My guess would be that it's because most are doing a shocking job of listening to and looking after their teams. It's ... Read More

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