Protect & Build Better

We've been dealt a crisis and an opportunity. The crisis is something we tragically see all around us, with its clear impact on health, lives and livelihoods.

But we also have a once-in-a-generation opportunity to rethink business, and figure out how we can create successful commercial models that serve a bigger, more human and more conscious purpose.

"Protect and Build Better" is a framework for maximising the probability of survival through the crisis and recession, while at the same time building a forward-looking, profitable and purpose-led organisation. Here are its high level principles and the story that shaped it. The story where we nearly lost our company coming out of the crisis.

Bite size reflections on leading through this crisis

4 Books to create better businesses

Does your financial duty trump your moral one as a business leader? For sure, we want to align the two if we can, but what if there is a conflict? Here are 4 books I've really enjoyed, which complement each other really well, and should be read by everyone building ... Read More

Leadership may need you to use soft skills to do hard things

It’s a funny thing I notice about LinkedIn. Posts about vulnerability, authenticity and psychological safety get a lot of interaction. Which is great, as these are important, if nuanced, topics in leadership. However, posts about some of the harder parts of leadership, such as dealing with an underperforming team member, ... Read More

How SME leaders kill off their strongest advantage

It never ceases to amaze me when SMEs voluntarily kill off their own advantages. One of the beauties of being relatively small is that we can be nimble. We can respond or pre-empt quickly. We don't need to get 8 levels of approval, manage 9 competing quarterly-bonus obsessed execs and ... Read More

Shall we rebuild the same unequal, vulnerable and high-carbon economy we had before?

"It would be a tragedy if after spending $10-20tn of public money we simply rebuild the same unequal, vulnerable and high-carbon economy we had before." Dr Andrew Steer, president and CEO of World Resources Institute. I couldn't have said it better. But beyond saying it, we actually need to act ... Read More

Leading in crisis (5) – Communication

I was asked on Monday if I know a leader who over-communicates. Honestly? I've neither known nor often been one who's communicated enough. It's a top 3 concern in every leadership team I've worked with. Often number 1. (Though I have known many a leader who sometimes talked too much! Guilty ... Read More

Leading in Crisis (4) – Be open

Out of 7 roles of authority, business leaders currently rank last in public opinion of response to the Covid Crisis. Behind journalists. Behind government leaders. Why is that? My guess would be that it's because most are doing a shocking job of listening to and looking after their teams. It's ... Read More

Leading in crisis (3) – Confidence

If you lead a business, the last thing your team needs right now is brazen acts of vulnerability. (Let the trolling commence!). In times of crisis, we need leaders who inspire confidence in the direction we're going. Because confidence turns purpose from fantasy to hope. But most of us can't ... Read More

Leading in crisis (2) – Hope

Crisis brings fear; crisis wreaks havoc; crisis destroys. Crisis brings hope. Crisis presents opportunity. Crisis creates. With everything around us, most people only see the first set of options. But If we want our teams and businesses to emerge stronger and create a better future, we \*have to\* show them ... Read More

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