People problems in companies tend to boil down to one of two things. Wrong people hired, or right people hired, but then not empowered.
We need to both (1) hire the right people to bet on, and; (2) place our bet.
Doing either of those well isn’t easy. But I see so many businesses ruin good work they do in one by not doing the other.
If you find the wrong people and place your bet, you’ll get a bad culture and bad outcomes. (Think tolerating bad behaviour from your “stars”).
If you find the right people and don’t place your bet, you’ll get a frustrated team and will lose good people.
In practice, what does hiring the right people to bet on mean? Starters for 10:
- Don’t hire skills over culture;
- Don’t hire experience over values;
- Don’t reward people who “do the job” well, but undermine your values.
What does placing the bet mean?
- Give your team space and support to do their best work;
- Support and direct – don’t micromanage;
- Delegate, but don’t abrogate;
So make the effort to find good people, then expect and trust them to get on with it. Don’t do one without the other or you’ll blow both.
How we can support you
- Join us on a workshop on how to scale your company; create time to focus on the bigger picture; and keep values and purpose core to your company. For max 5 CEOs of companies with revenues between £1.5m and £15m.
- Subscribe to our Bite-Sized Business Tips - thought snippets for values-centred business leaders. Every few days, a short focussed read on a specific topic of how to lead a company that values both profit and purpose.
- Talk to us to explore how we can help you scale your company in the direction you want to take it.