There is usually a strong focus during the recruitment process on a candidate’s skill and experience. This is absolutely right and important, but it really in my books isn’t the…
“Turn it into a process”. Most businesses I work with are either doing this, or live in shame because they’re not! I enjoyed Sam Carpenter’s Work the System. Along with…
Sadly, I all too often see criticism at work focus on the individual rather than their actions. While we contextualise our own actions, we generalise everyone else’s. For example, I…
I’ve worked in places where making the numbers right on a spreadsheet meant playing with people’s lives. I’ve also worked in places where supporting people’s lives made the numbers right…
When you promote within your team, bear in mind that different jobs are suited to different personalities, and don’t expect your promoted star to instantly become a star manager. Sure,…
