I remember the first time I had to deal with a team member who wasn’t meeting the needs of his role. We’d gone through the support, the training, trying to find another role. But ultimately none of that worked. So I took the next step. Which was to sit on it for a few months. […]
Values
Profit or purpose first
You’ve seen a lot about how purpose is good for profit. It can be. Sometimes it’s not. But regardless, pursuing purpose on that basis is a dangerous road to go down. The more we talk about companies needing to lead with purpose and values because this is more profitable (which I hear A LOT) – […]
Look after your values, and culture will follow
I’m always astonished by companies that say that culture is important, but do no work on their values. Look after your values, and your culture will follow. A strong set of organisational values, lived by the leadership and reflected in how your company does business will end up creating the foundations of your culture. As […]
Dismissal is hard enough – don’t make it inhuman
The hardest thing I’ve had to do professionally was to make people redundant. It can be easy to forget how much harder it is for the person going. If it’s unavoidable (and I’ve resigned over being asked to do it when I believed it was entirely avoidable), then make sure you stay human as you […]
Swearing isn’t unprofessional. Or is it?
Do you swear at work? Often if leaders do, they set a tone. Which is *really* unprofessional. Because people don’t go to work in order to feel like extras in a Tarantino film. But I don’t think people go to work to feel like extras in a Mary Poppins film either. They go to work […]