Sadly, I all too often see criticism at work focus on the individual rather than their actions. While we contextualise our own actions, we generalise everyone else’s. For example, I was late because my train was delayed, but you were late because you’re disorganised and don’t build in contingency. Or my report wasn’t 100% because […]
Tips, News & Views
Founders – your team aren’t all entrepreneurs. And that’s a good thing.
A common story I find when working with founders is frustration with the managers that they appoint into their business. Not responsive enough. Not thinking big enough. Not hungry enough. I always need to remind them that this is why *they* are founders, and their team isn’t. Typical founder traits are both a strength and […]
Business is not a spreadsheet
I’ve worked in places where making the numbers right on a spreadsheet meant playing with people’s lives. I’ve also worked in places where supporting people’s lives made the numbers right on the spreadsheet. If you run a business, it’s your choice which way you want to go. It’s your choice what you make the priority. […]
Don’t let your clients’ lack of ethics or inefficiency endanger your business
Cash flow, revenue, sales. These are the oxygen for our businesses. They’re not what creates the value, but we’d be unable to create value without them. Which is why it’s infuriating to see small businesses often left at the mercy of late paying larger customers. Recent surveys by the Small Business Insights Index and Xero […]
Promotion into Management isn’t always the best thing for your stars
When you promote within your team, bear in mind that different jobs are suited to different personalities, and don’t expect your promoted star to instantly become a star manager. Sure, sometimes it happens. But the best salesperson doesn’t automatically become a great sales manager. The greatest developer doesn’t instantly become a great team lead. And […]