Bite Sized Business Tips
2 minute reads for the values-led business leader
Snippets for purpose and values-led business leaders about meeting our responsibilities to our team, customers, owners, communities and suppliers. Context is everything, so these aren't dogma - rather a stimulus for thought. Subscribe below.
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New processes won’t replace old (bad)habits
Those of us with an entrepreneurial mind tend to be bling-hogs (guilty as charged). Our bling is new books, new systems, new processes, new products, latest recruit, newest client... One of the worst impacts of this is that we can allow our obsession with bling to obscure what we really ...

The redundant founder / CEO
The majority of my work these days tends to be with companies that need support in scaling up. That may be because they're on a rapid growth path, and need to ensure that the business scales robustly. Or because they've plateaued (or started a slow decline), with a myriad of ...

4 Books to create better businesses
Does your financial duty trump your moral one as a business leader? For sure, we want to align the two if we can, but what if there is a conflict? Here are 4 books I've really enjoyed, which complement each other really well, and should be read by everyone building ...
Your team’s question to you is often not a question at all
Something I’ve observed in many leaders is the feeling that they have to have an answer when asked a question. Not so. And not even for the reason a thousand coaches have told you, which is to be vulnerable. There's a deeper reason. Which is that often it's not really ...

The dangers of advice
"I cannot judge what he did, because I did not have his information". A particularly sage comment from the then 82-year-old Lee Kuan Yew, former Prime Minister of Singapore. Judgement is in many ways the same as advice. When we give advice, it is from our perspective, which is always ...

Leadership may need you to use soft skills to do hard things
It’s a funny thing I notice about LinkedIn. Posts about vulnerability, authenticity and psychological safety get a lot of interaction. Which is great, as these are important, if nuanced, topics in leadership. However, posts about some of the harder parts of leadership, such as dealing with an underperforming team member, ...

Being good isn’t enough
“The only thing necessary for the triumph of evil is for good men to do nothing.” What is true of "men" in Edmund Burke's famous quote is true of any social unit - communities, companies, governments. I believe most humans are good, and the vast majority are not intentionally bad ...
The killing of ethnic minorities anywhere is the killing of oppressed people everywhere.
The killing of George Floyd is unconscionable not just for its brutality and inhumanity, but for its inevitability. Because in societies whose actions value the lives of some less than others, oppression doesn't start with a policeman crushing a neck. It takes deeper roots to lead to these kinds of ...
How SME leaders kill off their strongest advantage
It never ceases to amaze me when SMEs voluntarily kill off their own advantages. One of the beauties of being relatively small is that we can be nimble. We can respond or pre-empt quickly. We don't need to get 8 levels of approval, manage 9 competing quarterly-bonus obsessed execs and ...
Shall we rebuild the same unequal, vulnerable and high-carbon economy we had before?
"It would be a tragedy if after spending $10-20tn of public money we simply rebuild the same unequal, vulnerable and high-carbon economy we had before." Dr Andrew Steer, president and CEO of World Resources Institute. I couldn't have said it better. But beyond saying it, we actually need to act ...

Leading in crisis (5) – Communication
I was asked on Monday if I know a leader who over-communicates. Honestly? I've neither known nor often been one who's communicated enough. It's a top 3 concern in every leadership team I've worked with. Often number 1. (Though I have known many a leader who sometimes talked too much! Guilty ...

Leading in Crisis (4) – Be open
Out of 7 roles of authority, business leaders currently rank last in public opinion of response to the Covid Crisis. Behind journalists. Behind government leaders. Why is that? My guess would be that it's because most are doing a shocking job of listening to and looking after their teams. It's ...